Our inhouse hardware maintenance program was developed as a result of our customer's need to find more cost effective ways to provide their organization with the annual maintenance needs for all of their infrastructure hardware. With the TDS-NetSupport Solution our customer's are able to cover a variety of different manufacturers equipment under one single cost effective solution.

Our 16,000 sq ft facility is full of the latest networking equipment to support our customer's ever growing critical data & voice networks. Whether you need 24x7x4, 8x5x4, or 8x5xNBD replacement coverage for your critical network devices, we have a cost effective maintenance solution to suit your business needs.

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TDS NetSupport

The Smart Alternative to Cisco SmartNet

With Tredent's TDS-NetSupport maintenance program, you have the ability to select the level of support that makes technical and financial sense for your core services, access and distribution layers, as well as remote offices or any other area within your network.

Manufacturer maintenance programs are expensive, and product end-of-support milestones often force upgrades much sooner than needed. TDS-NetSupport provides tremendous savings without compromising rapid response, personalized customer service and technical proficiency. Get a quote for TDS-NetSupport .


Get TDS-NetSupport 24x7 Protection - TDS-NetSupport Advantages:

• Save as much as 90% on hardware maintenance
• Next-day advanced replacement of failed equipment (Carrier and delivery limitations may apply to some locations.)
• Technical support 24x7x365 by phone, email and IM
• Cisco-certified technicians with hands-on network experience
• Responsive service and rapid resolution methodology
• One support resource for multi-manufacturer network environments
• Support for current and previous generation hardware
• Flexible contracts

Extend End-of-Life

Manufacturers often announce end-of-life long before equipment has ended its useful life in your network. Impending end-of-support doesn’t have to force an upgrade. TDS-NetSupport provides full support for previous generation and end-of-life equipment.

Protect Your Edge

The high cost of maintenance forces many organizations to focus their resources on the core leaving edge routers and remote offices vulnerable. TDS-NetSupport ’s affordable pricing structure allows you to protect your edge, leaving nothing to chance.

One Call for Comprehensive Network Support

TDS-NetSupport is a comprehensive maintenance program that covers a range of network equipment from leading manufacturers. Our highly-trained support staff includes experts on Cisco, Juniper, Extreme and Foundry technologies. With NetSure, you have one, reliable support resource for all your routers, switches, access servers, security hardware, wireless devices, IP telephony and optical hardware.