Qualified Third Party Maintenance Provider (TPM) Checklist

 

  • 24 x 7 x 365 Telephone Technical Support
  • OEM Certified Engineers
  • Advance hardware replacement options and fast response time, including 2-hour, 4-hour, and next-business-day options (where available)
  • In Stock replacement hardware
  • Online Ticketing Portal
  • 10+ Years of OEM TPM experience
  • On-site sparing availability
  • Flexible contract terms 
  • Money back guarantee
  • Hybrid Network Contract & Device Management Software
  • In depth knowledge of OEM software update policies